Meeting Our Guest's Needs
Here at the Maple Tree Inn, it is our goal to meet your every need before, during, and after your stay. We strive to ensure that all of our guests receive excellent customer service in a safe and accessible environment. We have made many advancements to our property to provide ease of access for all of our guests from the parking lot to the lobby, dining room, pool terrace, and guest rooms. We welcome our guests to inform us of any further advancements that we can make to improve accessibility to our guests. Please view below our accessible rooms along with additional equipment that we can provide to ensure your stay with us is as safe and comfortable as possible.
We provide 3 types of accessible guestrooms: Queen Wheelchair, Queen ADA, and King ADA. Please visit our accessible rooms page for detailed information on these room types.
Areas Of The Hotel Providing Accessibility:
- All areas of the parking lot are wheelchair or ramp accessible.
- All paths or travel to the elevator, lobby, breakfast area, fitness room, guest laundry, guest computer, meeting rooms, vending, ice machines, and public bathrooms are accessible to wheelchairs.
- The elevator, vending machines, and ice machines are accessible to wheelchairs on the ground, 2nd, and 3rd floors.
Maple Tree Inn is committed to facilitating the accessibility and usability of its website, www.MapleTreeInn.com, for people with disabilities. Maple Tree Inn will be implementing over time the relevant portions of the World Wide Web Consortium’s Web Content Accessibility Guidelines 2.0 Level AA (“WCAG 2.0 AA”). Our website will be tested on a periodic basis with a website accessibility evaluation tool. Please be aware that our efforts are ongoing. If, at any time, you have specific questions or concerns about the accessibility of any particular web page on www.MapleTreeInn.com please contact us at firstname.lastname@example.org. If you encounter an accessibility issue, please be sure to specify the particular web page in your email, and we will make all reasonable efforts to make that page accessible for you.
Comments & Questions About Accessible Services & Facilities
For comments regarding our accessible services, amenities, accommodations, and facilities, contact the hotel’s general manager at 408-769-6626, or feel free to speak to any of our guest service agents at the front desk if you have any questions. We always welcome feedback from our guests on how we can improve the comfort and accessibility of our property so please do not hesitate to call us if you have any suggestions.